Hip & Joint Soft Chews+ for Dogs - 600mg CBD : 300mg CBG

We currently ship to most U.S. states where hemp-derived products are legal. However, due to evolving state and local regulations, some items are restricted from shipping to certain areas.

Delta-9 THC (<0.3%) Products:
Unavailable to ship to: Idaho, Kansas, Nebraska, North Dakota, Iowa, and Indiana.

Delta-8 THC Products:
Unavailable to ship to: Alaska, Arizona, California, Colorado, Connecticut, Delaware, Hawaii, Idaho, Iowa, Massachusetts, Michigan, Minnesota, Mississippi, Montana, Nevada, New Hampshire, New York, North Dakota, Oregon, Rhode Island, Utah, Vermont, Virginia, Washington, and West Virginia.

Road Trip Products:
Unavailable to ship to Utah.

⚠️ Note: These restrictions are always subject to change as state and federal regulations evolve. We continuously update our policies to remain compliant with all applicable laws.

Many of our products contain hemp-derived cannabinoids, such as Delta-9 THC or Delta-8 THC, which are regulated differently from state to state. Some states have laws that restrict or prohibit the sale or shipment of specific cannabinoids, even when derived from legal hemp.

If you’re unable to add a product to your cart or see a notice that it’s unavailable in your area, it’s because your state currently does not allow the shipment of that specific cannabinoid product.

⚠️ Note: Regulations are constantly evolving, and we update our shipping rules regularly to remain fully compliant with all state and federal laws.

Yes! We offer free shipping on all orders of $50 or more.

We also provide free shipping on all subscription orders, with the added benefit of 25% off every recurring shipment.

Orders placed Monday through Friday between 8:00 AM and 4:00 PM (PST) are typically shipped within a few hours. You’ll receive an email with your tracking information once your order has been processed and shipped.

Most orders ship within 24 hours. Please note that we do not ship on weekends. Orders placed late on Friday, or over the weekend (Saturday or Sunday), may not show tracking updates until midday Monday as our team catches up on weekend orders.

We have daily pickups at 4:00 PM (PST) Monday through Friday. If you receive a tracking number before 4 PM, that means your order will most likely be picked up that same day.

Please note, there are no pickups on Saturday or Sunday. Orders placed on Friday afternoon, Saturday, or Sunday may still receive a tracking number, but tracking updates will not appear until USPS scans the package on Monday.

Typical delivery times:

• USPS Priority Mail: 3–5 business days
• USPS Ground Advantage: 4–7 business days
• UPS Ground: 3–5 business days

We primarily ship orders through USPS and UPS to ensure fast and reliable delivery across the United States.

All packages include tracking, and you’ll receive an email with your tracking number as soon as your order ships.

Yes — all orders are shipped in plain, unmarked packaging for your privacy. There are no logos, product names, or branding on the outside of the box or envelope.

The return address is listed simply as our fulfillment center, and nothing on the label indicates that the package contains hemp or THC products.

Your privacy and discretion are a top priority in every order we ship.

Once your order ships, you’ll receive a confirmation email with your tracking number and link so you can follow your package every step of the way.

You can also log into your account on our website at any time to view your order history and current tracking information.

Please note that tracking updates may take up to 24 hours to appear after the label has been created.

We understand how frustrating it can be when a package goes missing — don’t worry, we’ll make sure you’re taken care of.

If you added Shipping Protection at checkout, you’re completely covered. Whether your order was lost, stolen, or damaged in transit, our team will replace it right away at no additional cost to you.

If you didn’t select Shipping Protection, don’t panic — reach out to us anyway. We’ll still do everything we can to help track down your package and find a solution that works for you.

Your happiness matters to us, and we’ll always do our best to make things right. Simply contact our support team with your order number and tracking details, and we’ll handle the rest.